Mental wellbeing support

Discuss your current situation, how it affects daily life and what support you are looking for. The doctor helps identify appropriate next steps.

Is this service right for you?

Non-emergency support for mild to moderate concerns. This service is not a crisis service.

Before your appointment

Think about how long you have felt this way, any previous support and current medicines. In immediate danger, call 112.

Mental wellbeing support — pre-appointment questionnaire

Complete the screening questions honestly. Your answers are saved before the next step. Booking opens only when the required screening answers allow it; otherwise you will receive instructions for clinician review. A clinician makes all treatment decisions.

This form is for non-emergency care and is not monitored continuously. Do not wait for a form response if you need urgent care. In an emergency, call 112.

Your contact details

Use the same name, email address and telephone number when booking in Vello so Medibem can match your questionnaire to your appointment. Do not enter your Finnish personal identity code or banking details.

Full name *

Email address *

Telephone number *

Information for your doctor

Answer as accurately as you can. If a question does not apply, say so. You may leave optional questions blank if you are unsure. A doctor will review your situation; this form does not diagnose a condition or confirm suitability for treatment.

What is your age and biological sex? *

Male, at least 18 years old

Female, at least 18 years old

I am under 18 years old

Automatic booking is paused for this answer. Contact Medibem on +358 46 903 8621 so a clinician can review your answers and advise on the appropriate care. This does not mean that care has been refused.

Do you experience any of the following severe symptoms? (Select all that apply) *

Active suicidal thoughts, intentions, or self-harm

Altered reality perception (e.g., delusions, strange sensory experiences, or confused speech)

Complete collapse of daily functioning (e.g., unable to care for yourself, eat, or sleep)

None of these

This answer needs prompt assessment by a healthcare professional before online booking. Do not wait for a response to this form if you need urgent help. In an emergency or immediate danger, call 112.

Which best describes the challenge you are seeking support for currently? (Select all that apply)

Mild to moderate depression, low mood, or lack of joy

Anxiety, constant worry, nervousness, or panic symptoms

Stress, burnout, or difficulty coping with daily/work demands

Temporary sleep difficulties or trouble falling asleep

Sudden life crisis (e.g., divorce, grief, job loss)

How long have you been experiencing these symptoms?

Less than 2 weeks

2 weeks to 3 months

More than 3 months

Have you been diagnosed with a mental health disorder, do you use regular psychiatric medication, or do you have any drug allergies?

No diagnosed conditions, medications, or allergies

Yes (e.g., using regular antidepressants or I have a diagnosis)

Briefly describe your situation and what you hope to achieve from this online consultation? (Optional)

Please give details of any medical conditions, current medicines, allergies or answers above that need explanation.

Is there anything else you would like the doctor to know?

Medibem stores these answers in its website form records for appointment preparation. They are not sent to Vello in the booking link and are not automatically added to Kanta. Read the privacy notice or contact Medibem if you have questions about how your information is handled.

Before you continue *

I confirm that my answers are accurate. I understand that Medibem will store them for clinician review, that screening does not confirm treatment suitability, and that submitting this form does not create an appointment or arrange a callback.

Every appointment starts with a clinical assessment. A prescription or certificate is issued only when the doctor considers it appropriate. You may be advised to attend an in-person appointment or have tests.

Mental wellbeing support

How we can help

Is this service right for you?

Before your appointment