MEDIBEM · REVIEW DRAFT
Terms & cancellations
These terms are being prepared. Medibem must confirm the legal business details, cancellation charges and clinical service conditions before launch.
About the service
Medibem provides remote medical services subject to an individual clinical assessment. A booking or questionnaire does not guarantee a prescription, certificate or specific treatment.
Prices and additional costs
Full service prices are shown on the Prices page. Any Kela reimbursement depends on the service and individual eligibility. Medicines, laboratory tests and external examinations may be charged separately.
Cancellations
The current Vello configuration allows customers to cancel through the booking service up to 6 hours before the appointment. Medibem must confirm its late-cancellation, no-show and refund terms before publication. Follow the instructions in your booking confirmation or contact Medibem for help.
Prescription requests
The source document specifies €10 for the first standard prescription and €2 for each additional prescription in the same request. It also proposes a €5 processing charge when a request is declined after clinical review; this refund process must be confirmed and implemented before activation.
Remote-care suitability
Some concerns require a physical examination or tests. The doctor may recommend another care setting. Online services and general contact channels are not for emergencies; in an emergency, call 112.
Contact
Email info@medibem.fi or call +358 46 903 8621 for administrative questions. Legal entity, Business ID and address: awaiting confirmation.